What we'd set up
These are illustrations of the kind of thing we build, not results from a client. What fits your practice depends on how it runs, which is what the audit works out.
Example
A Karbon or FYI job checklist sends a polite reminder sequence for missing records, escalates on a schedule, and stops when the document lands in the client's folder. In this example the partner gets one weekly list of who is still outstanding, instead of the team tracking it in their heads.
Stays with a person: deciding when a client needs a phone call instead of another email.
Example
A business-tier notetaker records the client meeting (with the client's consent), writes the file note into the client record, and drafts the follow-up email from your approved template.
Stays with a person: reading the draft, fixing it and pressing send.
Example
The engagement letter is drafted from the proposal, the ID request goes out, and the documents are filed against the client. AI pre-fills the customer due diligence record from what came back.
Stays with a person: the AML/CFT risk call and the record. AI collects and organises; the firm decides.