These terms cover the Even Odds website, the free AI Readiness Check, and the paid work we do for businesses. "We" and "us" means Even Odds Limited, a New Zealand company. "You" means the business using our website or services.
If anything in a written quote we send you is different from these terms, the quote wins.
1. Using the website and the free check
1.1 The AI Readiness Check and the guides on this site are free general information. They are written by, or with, AI and are not advice about your particular business. Check anything before you rely on it, especially numbers, costs and anything to do with law, tax, money or health.
1.2 Hours, costs and setup times in the check and on this site are estimates or examples. They are not promises about what you'll save.
1.3 The check is run by an outside AI provider. Please read our privacy page before you use it, and don't put names, customer details or confidential information into it.
1.4 Please don't try to break, overload or misuse the check, or use it to generate content for anything unlawful. We may limit or block use that looks automated or abusive.
1.5 The report the check gives you is yours to use in your business. The website itself, its text, design and examples belong to us.
1.6 We don't charge for the check and don't accept liability for it, to the extent the law allows.
2. Our paid services
2.1 We offer:
- AI Opportunity Report ($495 + GST, flat fee): a 45 to 60 minute call, a written report within 5 working days of the call, and a 30-minute walkthrough call.
- AI Implementation (from $1,000 + GST): building and setting up an agreed piece of work, for a fixed price we quote in writing before we start.
- AI Retainer: Build and maintain (from $495 + GST a month) or Maintain only ($150 + GST a month). See section 5.
- AI Usage Policy ($295 + GST, flat fee): a written policy, a one-page staff summary, an approved-tools list and a 30-minute staff session.
2.2 How we start. You ask through our contact form or by email. We confirm the scope and price in writing (usually by email). The work starts when you accept that in writing, by reply email or signature.
2.3 Scope. We do what's in the written quote. Anything extra, we'll quote first and won't start without your OK.
2.4 What we need from you. Timely answers, access to the tools and accounts the work needs, and someone who can make decisions. If we're waiting on you, timelines move by the same amount.
3. Prices and payment
3.1 All prices are in New Zealand dollars and exclude GST, which is added at the current rate.
3.2 We invoice:
- AI Opportunity Report and AI Usage Policy: in full when you book. We schedule the call once it's paid.
- AI Implementation: 50% when you accept the quote, 50% when the work is delivered, unless the quote says otherwise.
- AI Retainer: monthly in advance, on the same date each month.
3.3 Invoices are due within 7 days of the invoice date, by bank transfer to the account on the invoice.
3.4 If an invoice is overdue, we may pause work until it's paid. We'll tell you before we do.
3.5 Software and subscriptions. Your tools (for example Xero, an AI subscription, or an automation platform) are bought in your name and paid by you, unless the quote says otherwise. Their prices are set by the provider and can change.
4. The Opportunity Report credit
4.1 If you book an AI Implementation within 60 days of receiving your AI Opportunity Report, we take the full Report fee ($495 + GST) off the Implementation price.
4.2 The credit is used once, against one Implementation, for the same business. It isn't cash, can't be refunded or transferred, and doesn't apply to the Retainer or the Usage Policy.
5. The AI Retainer
5.1 Build and maintain includes one new automation each month, plus upkeep of everything we've built for you. Maintain only covers upkeep, fixes and changes when your tools change, for what we've already built. It doesn't include new builds.
5.2 "One automation" means up to 5 hours of build work: one workflow, from what starts it to the result, in tools you already have or one new tool. Bigger jobs are quoted as an AI Implementation, or split over two months if we both agree. For example, invoice reminders in Xero fit in a month. A customer portal with logins doesn't.
5.3 Unused months don't roll over.
5.4 The Retainer is month to month. Either of us can end it with 30 days' written notice (email is fine). You pay for the notice period. We'll finish or hand over anything in progress.
5.5 Upkeep covers things we built. It doesn't cover problems caused by changes you or someone else make, or by an outside provider changing or shutting down a tool, though we'll help fix those if we can, as part of the retainer hours or as quoted extra work.
5.6 We may change Retainer prices with at least 30 days' written notice. If you don't want the new price, you can cancel before it starts.
6. Who owns the work
6.1 You own what we make for you. Once you've paid for it, everything we deliver for you (reports, policies, prompts, automations, workflows and their settings) belongs to you, and you can use, change and share it however you like. You keep it if we stop working together.
6.2 We keep ownership of our general know-how, methods, templates and tools that existed before your job or that we build for general use. You get a permanent, free right to use any of these that are part of what we deliver to you.
6.3 You own your data. We only use it to do your work.
6.4 We may describe the kind of work we did in general terms (for example "an invoice-reminder setup for an accounting practice"), but we won't name you, use your logo or quote you without your written permission.
7. Confidentiality
7.1 We keep your business information confidential and only use it to do your work. You keep our quotes and pricing confidential.
7.2 This doesn't cover information that's already public, or that the law requires us to share.
8. Your customers' and staff's personal information
8.1 When we work in your systems we may see personal information about your customers or staff. We hold it on your behalf under section 11 of the Privacy Act 2020. That means:
- we only use it to do the work you've asked for, and not for our own purposes
- we don't put it into an AI tool that keeps it or trains on it, and we tell you which tools will touch it before we use them
- we keep it secure and limit who can see it
- we tell you promptly if we become aware of a privacy breach involving it
- we return or delete it when the work ends, if you ask.
8.2 You're responsible for having the right to share that information with us, and for telling your customers how you use it. If our work changes how you use their information, we'll point that out so you can update your privacy statement.
9. AI tools and their limits
9.1 AI tools can be wrong, and their providers change them often. We test what we build and set it up so a person checks anything important before it goes to a customer. You remain responsible for decisions you make and for what your business sends out.
9.2 Nothing we provide is legal, tax, accounting or financial advice. Our AI Usage Policy is a practical starting point for your business, not a legal opinion.
10. If something goes wrong
10.1 We'll do the work with reasonable care and skill. If something we delivered doesn't do what the quote said, tell us within 30 days and we'll fix it at no charge. If we can't fix it, we'll refund what you paid for that part.
10.2 We aren't responsible for problems caused by outside tools and providers (for example an AI provider being down or changing its model), or by changes made by you or others after delivery.
10.3 Limit of liability. To the extent the law allows, our total liability to you for anything to do with a job is limited to the fees you paid us for that job (for a Retainer, the fees paid in the 3 months before the claim). We aren't liable for indirect losses, such as lost profits, lost data or lost opportunities.
10.4 Nothing in these terms limits liability that the law says can't be limited, such as for fraud.
11. Business use only
11.1 Our services are for businesses. By accepting a quote, you confirm that you are buying them for the purposes of your business, and that both of us are in trade.
11.2 Because of that, we both agree that:
- the Consumer Guarantees Act 1993 does not apply to our services; and
- sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply to what we agree,
and we both agree this is fair and reasonable. This doesn't change our promise in section 10.1 to fix things that don't match the quote, and we never set out to mislead you.
12. Ending a job
12.1 You can cancel an Opportunity Report or Usage Policy before the first call for a full refund. After the first call, the fee isn't refundable, and we'll still deliver the work.
12.2 You can stop an Implementation at any time by email. You pay for work done up to that point, and you get everything finished so far.
12.3 Either of us can end any job straight away if the other seriously breaks these terms and doesn't fix it within 10 working days of being asked.
12.4 Sections 6, 7, 8, 10 and 11 still apply after a job ends.
13. General
13.1 These terms, and any written quote, are the whole agreement for that job.
13.2 We may update these terms. Changes don't apply to a job already agreed unless you agree in writing.
13.3 Neither of us is responsible for delays caused by things outside our reasonable control.
13.4 If there's a dispute, we'll both try to sort it out by talking first. If that doesn't work within 20 working days, either of us can suggest mediation before going to court.
13.5 New Zealand law applies, and New Zealand courts deal with any dispute.
Contact
Even Odds Limited
hello@evenodds.co.nz