For physio, dental, allied health and beauty clinics

Less admin between appointments

We set up AI in Cliniko, Gensolve, Dentally, Timely and the rest for bookings, reminders, notes and ACC admin. For NZ clinics. Clinical judgement stays with you, and we do the privacy homework with you.

Fixed prices, all + GST. Nothing billed by the hour.

Where the week goes

The work that eats a clinic's day

Most of it happens between patients or after the last one has gone.

  • Phones and bookings

    Calls during sessions, rescheduling, and the gap a no-show leaves in the diary.

  • Clinical notes

    Writing up each session after it ends, often at the end of the day.

  • ACC admin

    Claims, invoicing, and prior-approval requests when a patient reaches the treatment threshold.

  • Insurers and recalls

    Insurer claims, dental recalls, and following up treatment plans.

  • Intake and repeat questions

    Forms, plus "where do I park?", "what should I bring?" and "is this covered by ACC?".

  • Reviews and rebooking

    Asking happy patients for a review, and nudging the ones who didn't book their next visit.

What we'd set up

Three examples for a clinic

These are illustrations of the kind of thing we build, not results from a client. What fits your clinic depends on how it runs, which is what the report works out.

Example

No-show and waitlist set-up

Reminders written in your clinic's voice, a deposit rule for long first appointments, and a waitlist that offers a cancelled slot automatically, all switched on in the booking system you already have. In this example nothing new is bought.

Stays with a person: deciding who gets a deposit rule, and handling patients who need a call.

Example

ACC prior-approval prep (physio and allied health)

When a patient nears the treatment threshold, the system flags it and drafts the prior-approval summary from the treatment notes.

Stays with a person: checking the summary against the notes and submitting it.

Example

An AI scribe rollout with the privacy work done

We compare two or three AI scribes on where they store data, how long they keep it and whether they train on it. We write the patient consent wording and a short "how we use AI" notice for your website, then set up templates for your note format.

Stays with a person: the clinician reviews and signs every note.

Our approach

We set up and join the tools you already pay for

Booking systems and practice software already have reminders, waitlists and online forms, and many now have AI features or AI apps on their marketplace. Vendors sell one tool each. Our job is to pick between them, do the privacy checks, and set up what you already pay for first.

We don't resell software and we don't take commission. If the right answer is a setting you already have, or a $30 app, that's what we'll tell you.

Tools we commonly see in clinics

  • Cliniko
  • Gensolve
  • Dentally
  • EXACT
  • Timely
  • Kitomba
  • Fresha
  • Heidi Health
  • Xero

Lines we hold

  • A clinician reviews every AI-drafted note before it goes in the record.
  • We tell you where each tool stores patient data, and what you need to tell patients.
  • Patients are told when AI is used in their care, and asked for consent.
  • No AI decides anything clinical.
How it works

Four steps, fixed prices

Stop after any step. Nothing is billed by the hour.

  1. Step 1

    AI Readiness Check

    Free

    Five minutes of questions about how your week runs. You get a score and your likely first win.

    Take the check →
  2. Step 2

    AI Opportunity Report

    $495 + GST

    A 45-60 minute call, then a written report within 5 working days: your opportunities ranked, privacy notes for each tool, and a build plan with fixed prices. The fee is credited in full against an AI Implementation booked within 60 days.

    About the report →
  3. Step 3

    AI Implementation

    from $1,000 + GST

    We build what the report recommends, test it and hand it over. You get a fixed written quote before any work starts.

    About implementation →
  4. Step 4

    AI Retainer

    from $495/month + GST

    One new automation each month (up to 5 hours of build), plus upkeep of everything built. Maintain only is $150/month + GST. Cancel with 30 days' notice.

    About the retainer →

Staff already using ChatGPT with no rules? The AI Usage Policy is $295 + GST: a written policy, a one-page staff summary, an approved-tools list and a 30-minute staff session.

Clinic questions

Is it safe to use an AI scribe with patient notes?

It can be, if you choose the tool carefully and set it up properly. Health information is covered by the Health Information Privacy Code 2020, which includes rule 12 on sending health information outside New Zealand. Before rollout we check where the scribe stores data, how long it keeps it and whether it trains on it. The clinician still checks every note.

Do we need patient consent to use AI?

For dental practitioners the Dental Council says yes: before using AI in patient care, explain what it will be used for and get consent. Other boards may have their own guidance, so check yours. We treat telling patients and asking for consent as good practice for every clinic.

What changed on 1 May 2026?

Rule 3A of the Health Information Privacy Code started. When you collect health information about a patient from someone else, such as a GP referral, you have to take reasonable steps to make sure the patient knows. Our IPP3A guide explains it, including what it means for AI tools.

Will it work with Cliniko, Gensolve, Dentally, EXACT, Timely or Kitomba?

That's where we start. Most of the gains are settings and wording in the system you already pay for. We only connect something new where it fills a real gap.

We're a beauty clinic, not a health provider. Is this for us?

Yes. The booking, reminder, waitlist and review work is the same. If you record skin or health details, the privacy section applies to you as well.

What does it cost?

The check is free. The AI Opportunity Report is $495 + GST, credited in full against an AI Implementation booked within 60 days. Implementation starts from $1,000 + GST with a fixed written quote. The AI Retainer is from $495/month + GST, or $150/month + GST to maintain what's built.

Can we get government funding for this?

Possibly, but not through us. The Government's AI Advisory Pilot co-funds work done by approved providers, and Even Odds is not one. If you qualify, your Regional Business Partner can connect you with an approved provider. Our funding page explains how the pilot works.

Where would your clinic get its time back?

Start with the free check. If you want the full picture for your clinic, book the AI Opportunity Report.

The check is free and takes about five minutes. The AI Opportunity Report is $495 + GST.