Why it matters
Automations break quietly. A tool changes a setting, a form gets a new field, and the thing that saved you two hours a week stops without telling anyone. The retainer is someone whose job it is to notice, plus a steady way to keep adding the next useful thing.
It is not billed by the hour. "One automation" means up to 5 hours of build: one workflow from trigger to result, in tools you already have or one new tool. Bigger jobs are quoted as an AI Implementation, or split over two months by agreement.
How it works
- Week 1: we agree this month's automation from your list, and confirm it fits in up to 5 hours of build.
- Weeks 2-3: we build and test it in your tools, then show your team how it works.
- Week 4: it goes live, and you get a short note on what shipped and what we checked on everything else.
What changes day to day
A month that fits: invoice reminders set up in Xero, a quote drafted from job notes, enquiries sorted into the CRM, or Google reviews drafted for your approval. A job that does not fit: a customer portal with logins, which gets its own quote. Unused months do not roll over. You keep everything we build, and once you stop needing new things you can drop to Maintain only at $150/month + GST.
This is for you if
- You have a list of small things you would automate if someone else did it.
- Something that was set up for you stopped working and nobody noticed for weeks.
- You would rather pay for what ships than for hours on a timesheet.
Worth knowing
- The 5-hour cap is for build work. If a job is bigger, we tell you before we start, not after.
- Software licences are paid by you, directly to the vendor.
- Monthly, with 30 days' notice to cancel. No lock-in.